Dudes help

Reefnoobie12 · Apr 9, 2013

My apex display is going crazy!!! Like flickering and stuff tried resetting it by unplugging it multiple times any other ideas?

FijiZoo · Apr 9, 2013

seems like it got wet..... just my .02

Reefnoobie12 · Apr 9, 2013

I've never gotten it wet at least I do not remember... It's been outside my canopy
Is there warranty on em?

Reefnoobie12 · Apr 9, 2013

Help! I contacted Neptune support

Odie · Apr 9, 2013

Can you still access everything from the web or phone app?

wickedfish · Apr 9, 2013

How about unplug the display screen? I had that issue and they just sent a hit to my monitor and it worked fine. How does it look online? Do you have it hooked up to the web and your phone?

Reefnoobie12 · Apr 9, 2013

The app is working perfect

Odie · Apr 10, 2013

Reefnoobie12 said:

If the app is working, you still have control of your device and still have the ability to monitor. Not too catastrophic if you ask me; you've already tried to reset the controller and reseat the display's plug and contacted neptune so just wait and see what they have to say. If the display is defective, I'm sure they'll work something out with you.

wickedfish · Apr 10, 2013

Reefnoobie12 said:

Then they have to send a hit to the monitor or update firmware

Dudes help

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