new apex probes wont calibrate properly

Genoks

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#1
been trying to calibrate these probes the whole night to no avail

my ph reads 2.85
my orp reads 80
my salinity reads 22

tried using the web interface, iphone still same results
also tried manual calibration, still doesnt work

my ph calibration starts at 787 on the dot and doesnt change when its on the 7.00 calibration fluid
when it promts me to change it to the 10.0, i rinse it and wipe it down then flop it in there and it keeps reading 2.86 and does not climb.

orp calibration is the same, its stuck on the same value.

any ideas?
 

theMerchant

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#2
Does it do the same with the old probes?
If this is a new setup, try doing a full reset

Sent from my SM-G955U using Tapatalk
 
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#3
With the low readings it seems like there's a loose connection. Check and recheck all the connections and make sure they're clean with no residue
 
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#4
This might sound stupid but did you take the caps off the probes? I'll admit it, I thought I was having calibration issues a long time ago when I first got my apex, turns out I didn't take off the caps. Haha
 

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