Ai Prime Hd Solid red light HELP

carram204

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#1
i’ve had my ai prime for about a year and i stopped using it for about 2-3 months and i tried turning it on and it’s stuck on a solid red light or pinkish light.
The fan works i hear it spinning and i just deep cleaned the fan from all the dust and still solid red. No grinding or weird noises from fan i tried many reset options. I read that it’s on a thermal shutdown but i haven’t used it for a while so i don’t know what’s wrong with my light Help anyone thank you.
 

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Reef_loco

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#2
Are you sure it hasnt gotten wet previously? If not I would try and perform a factory reset.

A Prime can be factory reset by holding the button down on the Prime until the indicator LED flashes red (10 seconds)

When factory reset, a Prime will reboot and go back to flashing Blue/Green (unconfigured).

A Prime can be reprogrammed by:

1. Unplug power to the Prime

2. While holding the button down on the Prime, plug power back in.

3. Wait 10 seconds, then release the button

4. The Prime will start flashing red/green/blue and will reset the firmware version that it

was shipped with.
 

carram204

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#3
Are you sure it hasnt gotten wet previously? If not I would try and perform a factory reset.

A Prime can be factory reset by holding the button down on the Prime until the indicator LED flashes red (10 seconds)

When factory reset, a Prime will reboot and go back to flashing Blue/Green (unconfigured).

A Prime can be reprogrammed by:

1. Unplug power to the Prime

2. While holding the button down on the Prime, plug power back in.

3. Wait 10 seconds, then release the button

4. The Prime will start flashing red/green/blue and will reset the firmware version that it

was shipped with.
tried both didn’t work
 

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