Koralia replacement parts

[phishmonkey]

Well, didin't know where to post this. Since I moved some of my Koralia magnets came up missing. Emailed Hydor and requested to order replacement magnets. I included my contact info and a week later they sent me replacement magnets for four of my pumps. NO CHARGE. They didn't even email me back...they just sent them. Pretty cool!!

 

[dwl]

Yep, Hydor support is very good that way.
They seem to step up and replace parts quickly without any hassles.

Good, smart customer service.

 

[glOckcOma]

oooh can I get their email address, I wanna buy those front shields, I cut every other one, cause I heard it adds more flow, but I got more flow then I asked for.