Apex neptune help

Joined
Oct 26, 2016
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Location
North hills
#1
I been trying to help my friend trouble shoot his apex. So he was doing some work next to his 4 pin cables and hit and cut one. He said it did spark. After that the apex unit still turn on but we had to hard reset it. Now it connects to the fusion app but it can't find any of the modules and it can't even find the energy bars. Not sure what to do next. If their anyone near north hollywood that has more experience with apex let us know

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Joined
Jun 16, 2009
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#2
I would suggest sending that in and having it repaired. Neptune can do it, or there are some third party people that will work on them.

The Apex is one of those things you don't want to go out on you. If the Head unit shuts off and turns off the EB8's... tank is toast if you are at work.
 
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