These pumps are complete. All came with TWO cone-shaped barbed-fittings for attacheing flexible PVC Tubing (be sure to cut off the smaller barbs)
The promotional photo shown above is evidently a "submerged pump configuration" and what we were given in the group buy is an "external pump configuration".
It was likely a 50/50 call by the Chinese guy who packed these up for shipping at the factory, or the manufacturer simply changed their minds about what accessories to include...In either case, NOBODY got screwed, cheated, shorted, or whatever.
This is the life of internet purchasing. If you want full control over every detail of what you are purchasing, then support your local fish store by paying full price for your equipment. Then you will know exactly what you are going home with. To be brutally honest, group buys like this screw over many people in our industry, especially retail store owners who lose out on potential sales. As such, I don't think we are going to receive much sympathy from them when something unexpected happens. (look what happened to me!)
In a nutshell: We didn't pay for the right to customer service.