I really like mom and pop businesses and have a special place for them in
my heart. I grew up in a mom and pop clothing store.
Honesty is essential on both ends. I have never been to the shop and don't know the owners but I am sensitive to these types of issue. People change and improve so maybe if the experience was negative, it would be valuable to
put that in some type of time context.
I want to be well informed but this likely may be their livelihood and the web keeps these sorts of comments around a very long time. Certainly, truth is always a defense but I think comments (criticism) need to be well thought out and carefully worded. Just something to think about
SanClementeEric, I do indeed hope you got a killer deal and your experience sounds great