Koralia 4

[Mike C.]

Had a Koralia 4 running in my tank for about a year and it failed on me the other day. I notified the manufacturer and with no hesitation they asked me to send it in and they would send me out a new one. Talk about standing behind your product!

 

[Clownfish123]

Nice! wow, after a year some companies would tell u to buy a new one .

 

[sea monster]

///Yes good customer service, I did the same thing a few mos ago and they sent me A brand new one, mine was about a year old.

 

[sea monster]

bump bump

 

[wwodyz]

Mike, who did you talk to to? my k4 is acting up also.

 

[Mike C.]

I am not sure of the name but the guy said there were a lot of units that were sold on e-bay that they are trying to get back Here is the address to send it to.
HYDOR USA Inc.
4147 North Bate blvd suite 6
Sacramento, ca 95834

Good luck

 

[sea monster]

wwodzy same address as above Frank f Moore@hydor.com just put address with attn: frank moore