True Customer Service! Liveaquaria

[rmor]

Whatever fish I can't find at Age of Aquarium I will definitely be purchasing from Liveaquaria. Read this thread, liveaquaria knows what True Customer Service is!!!
http://reefcentral.com/forums/showthread.php?s=&threadid=1671408&perpage=25&pagenumber=1

 

[FOSELONE]

too much reading...which part ???

 

[rmor]

too much reading...which part ???

This is the jist of it, from the owner of the company:

"I want to personally apologize for the misinformation quoted by my customer service agent. I am not sure why that happened but it was wrong, and my responsibility.

On my behalf, please accept a $200.00 gift certificate to LiveAquaria or Foster and Smith. My customer service representatives will see this and apply a gift certificate to your account. Additionally, you will be credited all your original expense.

I am sorry, Race Foster, D.V.M."

 

[jessesoto33]

Wow $200

:congrats:$200 gift certificate WOW what a compensation!!!:congrats:

 

[bigian]

YEah, LA and Divers Den are some of, if not THE best in the biz!

 

[ian anderson]

wow thats kool

 

[rob1991]

they are really cool, there fish are really nice, someday i might buy something off there!

 

[reef_doug]

I've had a few orders from them and nothing but stellar service & quality.

They drop ship from Quality Marine at LAX (however no will calls). Best quality fish and MAC certified where available.

Top notch! Look for their weekly specials.

 

[dfladermaus]

they drop ship the LA stuff from QM. The divers den stuff is QT'd in wisconsin for a minimum of 14days prior to shipping.

it is the BEST fish stuff out there.

 

[rmor]

they drop ship the LA stuff from QM. The divers den stuff is QT'd in wisconsin for a minimum of 14days prior to shipping.

it is the BEST fish stuff out there.

I ordered an Austrailian Copperband from the Divers Den section of liveaquaria in Wisconsin. Over $100 with shipping but the Aussie CBB do usually cost way more than the standard Indo CBB we in in the stores. Plus the Aussies are much harder to find anywhere. Here is the link to a picture of it, I will get it next Tuesday.
http://www.liveaquaria.com/diversden/ItemDisplay.cfm?c=2733+3&ddid=68057

 

[djrice69]

wish I could get a 200 gift cert