Advance Acrylics
- Thread starter RattlerSkin
- Start date
he charged me $100, and it was 10g but its all black acrylic with a lid and its got a clear slot in the front to see when the water is low...very sick..gunna put it outside of my stand so it had to be clean..i didnt want a big clear acrylic tank sitting next to my tank...would have stood out like a sore thumb...in the next week or so im gunna do a little build thread on my 180..keep an eye out and u will see pics of the ATO res..
also dont expect the same price..ive bought alot of stuff from John..and also i just bought a big sump...so it was more of a package deal...if u wanted an ATO res by itself it might be a little more $$$
also dont expect the same price..ive bought alot of stuff from John..and also i just bought a big sump...so it was more of a package deal...if u wanted an ATO res by itself it might be a little more $$$
Since you asked, here's my post on RC
It's funny how John will return a call for new business. I've refrained from telling my experience with John, but tonight was his last chance to redeem himself.
So sometime in the middle of April I decided to order a custom sump from John because of all great reviews here on RC. So I called him and left a message on his VM. About 10 minutes later I got a call back. To myself Im thinking, cool, this guy is living up to his reputation. So couple emails go back and forth with sketches and I was getting super fast responses. At this point Im thinking, WOW this guy is great. So I ended up picking up my custom sump May 8th. I go to his shop and check out the product. All looks perfect. The build quality is top notch. So on my way home back to Torrance Im nothing but smiles because I got my brand new custom sump from AA. So I get home and continue to inspect and the main baffle that controls the water height of the skimmer area is 2 too tall. Its 10 instead of 8 as depicted in the sketch. So I give him a call and he answers the phone right away. I tell him my problem and we came to the conclusion that a 2 skimmer stand would be best. He tells me Ill send that out tomorrow (Monday). I know when shipping stuff UPS or FedEx it usually comes next day since were both local. So I figured the latest it would come is Thursday or Friday. Saturday came and nothing. So I posted a thread here on RC has anyone talked to John and got lots of replies of how great he is and a couple of unhappy post as well. After more phone calls, more voicemails, more texts, and more emails, I got no response until this past Monday (5/17). I texted him and he calls me back and we talk and he says that hell send it out tomorrow. So Thursday comes (yesterday) and still nothing on my door step. So I figured Id make it easy for him and tell him Id pick it up at his shop to save him from shipping it. He says tells me to come today (Friday) at 7pm to pick it up. So I go out there this evening with my 4 year old (so that I can get in the carpool lane), fight the Friday night traffic and get to his shop and I knock on his door and NOTHING He wasnt there. I called him and got no answer, I texted him and got no answer. So I wasted mine and my sons time today driving in Friday night traffic for empty promises.
Its a good thing that this guy builds top quality stuff because his customer service is the worst. In my case, nothing but empty promises unless its new business.
It's funny how John will return a call for new business. I've refrained from telling my experience with John, but tonight was his last chance to redeem himself.
So sometime in the middle of April I decided to order a custom sump from John because of all great reviews here on RC. So I called him and left a message on his VM. About 10 minutes later I got a call back. To myself Im thinking, cool, this guy is living up to his reputation. So couple emails go back and forth with sketches and I was getting super fast responses. At this point Im thinking, WOW this guy is great. So I ended up picking up my custom sump May 8th. I go to his shop and check out the product. All looks perfect. The build quality is top notch. So on my way home back to Torrance Im nothing but smiles because I got my brand new custom sump from AA. So I get home and continue to inspect and the main baffle that controls the water height of the skimmer area is 2 too tall. Its 10 instead of 8 as depicted in the sketch. So I give him a call and he answers the phone right away. I tell him my problem and we came to the conclusion that a 2 skimmer stand would be best. He tells me Ill send that out tomorrow (Monday). I know when shipping stuff UPS or FedEx it usually comes next day since were both local. So I figured the latest it would come is Thursday or Friday. Saturday came and nothing. So I posted a thread here on RC has anyone talked to John and got lots of replies of how great he is and a couple of unhappy post as well. After more phone calls, more voicemails, more texts, and more emails, I got no response until this past Monday (5/17). I texted him and he calls me back and we talk and he says that hell send it out tomorrow. So Thursday comes (yesterday) and still nothing on my door step. So I figured Id make it easy for him and tell him Id pick it up at his shop to save him from shipping it. He says tells me to come today (Friday) at 7pm to pick it up. So I go out there this evening with my 4 year old (so that I can get in the carpool lane), fight the Friday night traffic and get to his shop and I knock on his door and NOTHING He wasnt there. I called him and got no answer, I texted him and got no answer. So I wasted mine and my sons time today driving in Friday night traffic for empty promises.
Its a good thing that this guy builds top quality stuff because his customer service is the worst. In my case, nothing but empty promises unless its new business.
leasantry:
ill be honest before i bought anything from him i read alot of reviews on RC and other sites of bad reviews of john..but just like any product or service, only the people with bad experiences will take the time to go online and post an actual review...i figuered theres prolly alot more happy customers that didnt take the time to post a good review......im just saying my own experiences have been very good...and @ Solitude.. it sucks John did that..what u end up doing?
I cant agree more with everything on here so far. I did wait to pay until I picked up my stuff and I was definitely skeptical of having him build me anything after the extremely mixed reviews I read. Long story short, everything went great and I got exactly what I wanted at a great price. I will rack it up to good luck and i'm glad all the stuff I need is bought now so I dont need to worry about it anymore.
