Apex heater outlet stuck on

[pgr11]

So as I'm heading to the back of the house I walk past my apex display and notice the help reads 82.5. The temp is set to come on at 77 and shut off at 78. So I quickly check the amps and see it is indeed pulling the amount it does when the heater is on. I then double check with a manual check by touching the heater in the sump and its on. It a titanium heater with only the apex as the control. I then pulled the power supply and reset the apex unit and it shuts off. Now I'm a little freaked out though cause if I hadn't noticed I would have woken up to a dead tank. Why would it stick and has anyone ever had this issue with their apex unit sticking on them? Two years running with it and no issues until today

 

[tofucube]

Wonder if it could be a firmware issue

 

[NVTE]

good thing that you checked Chris. Did you set alarm for it when the temperature reach to certain temp on your apex ? I heard stories that apex stuck on and destroyed tanks (like halides, led on on for couple days.). I would suggest switching different outlet for heater and set your heater controller to 80 max.

 

[pgr11]

Well I switched outlets just in case its bad. I've never done an update because well I just don't know how

 

[Reefomeez]

Time for a trip to the desert...

 

[Reefomeez]

It's actually pretty easy to be honest. Especially since you're hard wired to the router.

 

[janiners305]

It's actually pretty easy to be honest. Especially since you're hard wired to the router.

Yea you should come help me with that since your the go to guy for the apex lol


135 sps dominated tank.

 

[Reefomeez]

Yea you should come help me with that since your the go to guy for the apex lol


135 sps dominated tank.

You're on my list. I haven't forgotten.

 

[janiners305]

You're on my list. I haven't forgotten.

Uh huh sure you haven't lol jk


135 sps dominated tank.

 

[pgr11]

Definite issue. I had to restart it this morning again. The unit froze at three but everything went to its fall back settings. Omar I'm gonna need your help please

 

[Reefomeez]

Definite issue. I had to restart it this morning again. The unit froze at three but everything went to its fall back settings. Omar I'm gonna need your help please

Text me what port # your apex is on. It's in the Net Setup menu of the apex.

 

[solitude127]

Run a Eheim It's nice to have that little extra protection with the internal thermostat on the Eheim

 

[solitude127]

What firmware are you running?

 

[pgr11]

Text me what port # your apex is on. It's in the Net Setup menu of the apex.

Done.

 

[Reefomeez]

Run a Eheim It's nice to have that little extra protection with the internal thermostat on the Eheim

I prefer the titanium heaters because I had an Eheim crack and leak voltage but I'm looking to get a ranco controller for redundancy.

 

[pgr11]

what firmware are you running?

4.11l_aa11

 

[Reefomeez]

4.11l_aa11

Oooh, yeah...that's pretty old.

 

[pgr11]

Oooh, yeah...that's pretty old.

Told you I never updated so today will be the day. With your help of course

 

[lowbudget]

do a firmware update it suppose to fix a lot of the bugs. i think its 4.3 the old firmware is not suppose to be compatible with fusion anyways

 

[lowbudget]

its pretty easy. i did it last night download the zip file from neptunes. unzip it. then run the flash utility enter the apex ip and hit update. after its done clear browser cache. and hit the second button. make sure you connect the apex to the network with a lan line and dont loose power when you doing this.