I just dealt with this issue yesterday. Placed an order with MD & the order was split in 2 packages because some items were on the west coast & the others were east. First package arrived last week safe & on time, at my door step. Second order was a headache. It was scheduled for delivery this Monday & UPS claimed 2 attempts but never happened because I have Monday’s off & I stayed home all day waiting for UPS, all BS, no knock on the door & no note. The tracker said UPS will attempt again on Tuesday, so I stayed home again, with the window open & checking the tracker every 5 minutes. I checked the tracker at 6:55pm & it said that at 6:54pm there was a delivery attempt but the receiver was not available, I f’n ran outside to catch UPS & did not see a driver or brown truck but spotted my neighbors talking & asking if they saw UPS pull up & both said no. It was infuriating. Tried contacting UPS but that was like trying to go to the moon, no go. Luckily I know someone with some pull & was able to get my package delivered & not by UPS. I found out that it was a rookie driver that was completely lost & an idiot, the driver didn’t attempt the delivery because he was lost & confused yet still reported it like he made the attempt, all a lie. Plus the package was beginning to be processed to return back to MD. If it wasn’t for pulling some strings, I would have been on the same boat as the OP. It’s all on the delivery companies & their drivers. If that delivery person doesn’t feel like it, they will lie & blame the receiver for not being available. A heads up to everyone, if the package can’t be delivered, it should have gone to the nearest UPS center for pick up or the delivery location can be switched to an access point. I know it should be dropped off at your door step but it will turn into a bigger headache if it’s returned to the vendor. In the OPs case, I believe UPS is to blame, the package was in their possession & it’s their responsibility to deliver, that’s what they get paid for. Hope the issue gets resolved. Good luck.